01
Why are delivery times so long?
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Our furniture and home accessories are not mass-produced goods, but rather well-designed objects. We rely on robust materials, precise craftsmanship, and easy-care, durable surfaces. Quality takes time. In return, our products will accompany you for a lifetime.
02
How do I properly care for my metal products?
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For cleaning, please use only a polishing cloth, slightly moistened with water or a special cleaner for lacquered surfaces. Do not use solvents or aggressive cleaning agents. Immediately remove standing water and wipe the surface dry.
03
What does ZinCuTec offer besides designer furniture?
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In addition to exclusive designer furniture, we refine metal surfaces for projects in art, architecture, and facade design. Our services include individual patinations, surface treatments, and processing methods.
04
Do you also deliver larger quantities?
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The delivery of large quantities, for example for restaurants or hotels, is possible by arrangement.
05
What payment options do you offer?
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You can pay conveniently via PayPal, credit card (Visa, Mastercard), instant bank transfer via Klarna, Google Pay, Apple Pay or in advance.
06
Can I cancel or return my order?
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Since custom-made products are manufactured individually according to your specifications, cancellation or return is unfortunately not possible. Standard products in stock can be returned within 14 days.
07
Shipping damage – what to do?
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Please check the goods for obvious transport damage upon delivery and have this confirmed in writing by the driver. Contact shop@zincutec.eu immediately.
